SMS Program Privacy
By providing your mobile number and opting in, you agree to receive SMS/MMS messages from Hairplay Spa regarding appointments, updates, and promotions. Message frequency varies. Message and data rates may apply. Text STOP to opt out at any time. Text HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. For support, email admin@hairplayspa.com or call (405) 494-0560.
We support standard opt-out keywords including: STOP, END, CANCEL, UNSUBSCRIBE, and QUIT. We support help keywords including: HELP and INFO.
Hairplay Spa does not sell personal information. We maintain records of SMS opt-ins, opt-outs, and program transactions as required to demonstrate compliance with carrier and industry guidelines.
Introduction & Scope
Welcome to Hairplay Spa. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website at hairplayspa.com, book appointments through Vagaro, or communicate with us via SMS/MMS messaging programs.
By using our services, visiting our website, or opting into our SMS program, you consent to the practices described in this policy.
Data We Collect
We collect the following types of information:
Contact Information
- Name, email address, phone number
- Mailing address (if provided)
- SMS consent status and opt-in/opt-out timestamps
Booking & Service Information
- Appointment dates, times, and service selections
- Payment information (processed securely by Vagaro)
- Service preferences and notes
Device & Usage Data
- IP address, browser type, device identifiers
- Pages visited, time spent on site, referral sources
- Cookies and similar tracking technologies
SMS Program Data
- Mobile phone number and carrier information
- Message delivery logs and engagement metrics
- Opt-in consent records and opt-out requests
How We Use Data
We use your information to:
- Schedule, confirm, and manage your spa appointments
- Send appointment reminders, confirmations, and updates via SMS (with your consent)
- Deliver promotional offers, special events, and wellness tips (only to opted-in subscribers)
- Process payments and maintain booking records
- Improve our website, services, and customer experience
- Respond to inquiries and provide customer support
- Comply with legal obligations and enforce our terms
Your Choices
SMS Opt-Out
You can opt out of SMS messages at any time by texting STOP, END,CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us.
Email Preferences
You can unsubscribe from promotional emails using the unsubscribe link in any marketing email.
Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this policy
- Maintain accurate booking and service records
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce our agreements
Security
We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Children's Data
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International & State-Specific Rights
Depending on your location, you may have additional privacy rights, including:
- The right to access, correct, or delete your personal information
- The right to opt out of certain data processing activities
- The right to data portability
- The right to lodge a complaint with a supervisory authority
Contact Us
Hairplay Spa
Email: admin@hairplayspa.com
Phone: (405) 494-0560
Address: 8405 N Rockwell Ave Suite 6, Oklahoma City, OK 73132
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page.